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Why remote work will be the new normal for medical device manufacturers


The COVID-19 pandemic has had a significant impact on the world where every company, from OEM manufacturers, hardware & parts suppliers to engineering consultancies and more, have had to adapt to the new state of working from home. Many organizations have utilized flexible work hours with reasonable success.

But even more companies struggle to adapt to the new way of working, not having deployed cloud-based technology which enables staff to work flexibly before COVID-19 emerged which left them in a less favorable position for this crisis and slower to adapt for the future of work.

Many companies still operate with primarily on-premise infrastructure, requiring employees to be physically present to gain access to these systems and data.


Time for change is now:

Now, these organizations and teams previously focused primarily around in-office work face a new reality: working remotely. While those on the manufacturing floor have adopted new safety precautions and methodologies for maintaining in-person work, many manufacturing companies including medical device organizations have transferred other departments to partial or total remote work.

As these organizations have now been forced to make changes – shifting from a centralized way of working to an open, collaborative, decentralized way of working – they need to ensure two things:

  • Company culture should also adapt to support remote working teams with efficient communication methodologies.
  • Digital infrastructure is in place to support a new situation where every single worker will be logging on remotely.


Remote work is an accelerating trend

Even though the COVID-19 pandemic has ignited the major interest trend surrounding remote work, the trend was already happening. Forward-thinking organizations have already invested in digital infrastructure that are able to support remote work.

But for the majority of organizations, the current state is forcing them to change.

Changes that may have taken some businesses months or some even years to implement are now happening far more quickly. But how can companies prepare for the future of work?


It is all about trust

It is reasonable to assume that it might not be safe for many workers to return to their office settings for a foreseeable future. Therefore, keeping the business going and efficiency up is going to require fostering a high level of trust.

  • Trust between managers, employees, and teams

In times of uncertainty, stress levels can run high. Studies show that when employees are given more autonomy and trust from their managers, their level of engagement and energy rises, and work-related stress and risk burnout decreases quite dramatically.

By implementing a remote work company culture, founded on trust, teams are far more open to remote working methodologies like asynchronous communication, constructive feedback and more.

  • Trust between employees and the digital infrastructure

To really succeed in making the transition towards remote work, it is critical for the staff to have access to intuitive, user-friendly systems that enable collaboration and productivity from their home.

Like establishing a company culture that supports remote work, the technology and digital infrastructure should also be adapted to best fit the new ways of working.


Start your transformation today

As you prepare for your new normal and realize that people can be as productive at home as they are at work, why not consider a long-term remote working plan?

Download this whitepaper to receive best-practice ideas on supporting processes, projects and administration of product information in a remote work reality.


About the author

Thomas Skogen

Thomas is an expert in Supply Chain and Manufacturing Optimization with more than 10 years of experience originating from Medical Device and High-Tech & Electronic Industries. He comes with a background as an Electronics engineer, complemented with a Master in Technology Management. Thomas has held positions in multinational corporations such as Nilfisk, heading the internal optimization program as well as the supply chain organization.

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