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Why the no. 1 reason for implementation failures is the lack of OCM

Why does organizational change management play such an important role in technology implementation projects? Learn from Diana Smith, seasoned IT project management expert and consultant at Minerva. In this episode of Minerva PLM TV you will get a few tips and pieces of advice on why we need organizational change management (OCM) in IT projects, including Product Lifecycle Management (PLM).

In this first episode of Minerva PLM TV, Diana Smith brings you practical tips and tricks for increasing IT project success via organizational change management. Organizational change management, or OCM for short, can be a massive undertaking.


About the guest in this episode

Diana Smith is an IT project management veteran with roots in design engineering. Before she joined Minerva, she has spent the last 20+ years managing IT implementations all the way from requirements gathering, process documentation, systems testing and all the way to delivery of the final solution.

However, through her experience she has learned that organizational change management, when done right, is the key to implementation success. Sadly, it is also the number 1 reason why IT implementations fail. Organizations underestimate how big a role managing change and getting organizations to adopt these changes play.

Tricks of the trade when doing OCM

Diana breaks it down into five manageable, easy to digest points:

  1. Stakeholder Management
  2. Project Governance and Strategy
  3. Communication
  4. Learning and Acceptance
  5. Sustaining and Maintenance

Why exactly do we need OCM anyway?

As Diana states, OCM brings structure and communication to the technology project – really getting people involved – and understanding the impact of the change allows the business to be properly prepared. 

Join us to find out more about the #1 cause of IT projects failing, and how you can begin to use or increase use of OCM to help you succeed with your next project. Then like and subscribe to the channel to be alerted about new content aimed at helping you succeed.

And as always, have a question you’d like to be answered? Comment below or send me a message at

If you are interested, you can watch all of the episodes right here


Why Minerva PLM TV you might ask?

I've been a fan of blogs, podcasts, and generally any information I can get my hands on for a long time – now, I decided to join the fun and started a webshow, Minerva PLM TV.

Throughout the last nearly two decades I’ve met a lot of amazing people with incredible talent and insight. No matter what company they work for or Product Lifecycle Management or other solutions they believe in, they all share one thing in common – a deep drive to improve the world around them and help people connect and do better work - together. There are as many ideas about how to achieve this goal as there probably are people on this planet.

So, I’ll be bringing to you real people sharing real stories about how to work with technology to connect processes and people. You can expect practical tips, real-life examples, and solutions to everyday challenges.

Watch all of the episodes right here 


About the author

Jennifer Moore

Jennifer Moore has more than 15 years of experience in Business Transformation across different industries. Her extensive experience includes helping companies navigate complex regulatory requirements through software solutions. She has been developing and deploying large, multi-faceted enterprise software project, driving revenues as well as market adoption.

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